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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alissa Schott

January 16, 2025

5  out of  5
rating by Alissa Schott
"I’ve been with State Farm for almost 4 years now. They take customer service to the next level! They’re always willing to answer my questions to help me understand what I’m paying for."
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Crystal Coat Flooring

January 8, 2025

5  out of  5
rating by Crystal Coat Flooring
"Morgan and staff were informative and helpful."
We responded:
"Hello! Thank you for your amazing review, I am so happy to hear that we were able to give you all the help and information you were looking for. Feel free to reach out if you have any questions or concerns! – Morgan"
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Ronnie Woodward

January 7, 2025

5  out of  5
rating by Ronnie Woodward
"Great people!! Had them for over a decade! Always very helpful!!"
We responded:
"Thank you, Ronnie, for your review! I am happy that we have been so helpful to you over the years, and that we have provided such a good experience for you. Give us a call should you need any further assistance! - Morgan"
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Paul Arend

December 20, 2024

5  out of  5
rating by Paul Arend
"Quick and easy to work with."
We responded:
"Hi Paul! Thanks for your review and feedback! I am pleased to hear that we were able to give you the help you needed with your insurance needs. If you have any questions going forward, feel free to reach out! – Morgan"
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Amber Kula

December 12, 2024

5  out of  5
rating by Amber Kula
"Nicole is always very pleasant to work with and she takes great care of my family to make sure we are properly covered."
We responded:
"Amber: Thank you for your wonderful review! We’re so glad to hear that Nicole has been a pleasure to work with and that she’s been able to take great care of your family’s coverage needs. We truly appreciate your trust in us, and we’re always here to help if you need anything in the future. Thanks again for sharing your experience!"
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David&Marlene Gordon

December 12, 2024

5  out of  5
rating by David&Marlene Gordon
"I've been with State Farm for many years. Never had any issues, and when it comes to billing or claims, I know I can count on my account representative, Nicole, to make sure all my questions are answered and everything goes smoothly. Nicole definitely goes above and beyond with her job!"
We responded:
"David & Marlene: Thank you so much for your kind review! We're thrilled to hear that you've had such a positive experience with Morgan Hefty State Farm over the years and that Nicole has been able to assist you through it all. We’re proud to have her on our team, and it’s wonderful to know she’s been going above and beyond to make sure everything runs smoothly for you. We truly appreciate your trust and loyalty, and if you ever need anything in the future, don't hesitate to reach out!"
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Devin Miles

December 11, 2024

5  out of  5
rating by Devin Miles
"We love Morgan! We have had State Farm for over 6 years and he has always been there for anything we need and it always runs smoothly! Prices are wonderful and always smiling faces :)"
We responded:
"Devin: Thank you so much for your wonderful review! We're thrilled to hear that we has been able to provide you with such great service over the years. We truly appreciate your loyalty and are so glad that you’ve had a positive experience with us. If you ever need anything in the future, don't hesitate to reach out!"
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Nicholas Sherer

December 5, 2024

5  out of  5
rating by Nicholas Sherer
"If I could rate higher than 5 stars I would. I have been with Morgan Heftys office for 7+ years and I have never been dissatisfied with my service. No matter what problems I bring them they have helped me through every single one swiftly with professionalism. Every person I’ve dealt with at this office seems very helpful, understanding and knowledgeable."
We responded:
"Hi Nicholas! Thank you for your review and feedback, I am pleased to hear that you have had such an amazing experience with us all these years and that we could give you the excellent service you are expecting. Give us a call if you have any questions or concerns going forward! – Morgan"
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Paratus Air Inc.

August 10, 2024

5  out of  5
rating by Paratus Air Inc.
"Morgan Hefty is a locally owned state farm insurance firm! Best in the area that thrives on excellence, communication, and customer service. We 100% trust that Morgan Hefty insurance firm is there for us when we need them as they have demonstrated this through various insurance claims."
We responded:
"Thank you for your review! We always appreciate hearing from our customers and their experiences with us. I am glad that we were able to help you guys out and consistently give you excellent customer service each time, and it has been a pleasure working with you. – Morgan"
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Amber Baker

July 22, 2024

5  out of  5
rating by Amber Baker
"My husband and I have had our Auto and Rental insurance with Morgan Hefty’s office for about 4 years now. Teri has been a huge help in any questions I’ve ever had. She has gone “the extra mile” on many occasions from making sure I understand to sending me verifications of any kind I need or ask for.(receipts, policy updates or changes.) Morgan himself answers calls and recently helped me with questions about a vehicle we’d been looking to buy. His ability to explain and answer my many questions was top notch with professionalism and knowledge of all he spoke of. All in all, I’ve stayed with Morgan Hefty’s office because of the professionalism and excellent customer care they always give along with a high level of understanding and communication. Due to increase finances of our policy, I even recently shopped other Insurance companies and was treated like I was an inconvenience, and spoken to rudely!! My husband and I decided to stay with Hefty’s office BECAUSE of how they have always treated us. Amber & Dale Baker"
We responded:
"Hi Amber and Dale, Thank you so much for sharing your experience with us. I’m thrilled to hear that you've been satisfied with the service Teri and the rest of the office have provided over the past four years. Providing excellent customer care and going the extra mile for our clients are core values we strive to uphold every day, so it's wonderful to know that you've felt well taken care of. If there's anything else you need or any further questions you have, please don't hesitate to reach out. We're here to help and support you however we can. – Morgan"
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Jerry Schoenherr

June 29, 2024

5  out of  5
rating by Jerry Schoenherr
"They are a bunch of amazing people that truly help with insurance. They go above and beyond. Terry especially has helped My Family out a great deal."
We responded:
" Hi Jerry, thank you for your kind words and review! I am pleased to hear that your experience with our office was satisfactory. We look forward to hopefully building a long-term customer-agent relationship and helping you and your family again in the future! – Morgan "
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Lori Datkun

June 13, 2024

5  out of  5
rating by Lori Datkun
"Nicole B and the entire office at State Farm were fantastic on making our insurance policy switch easy and seem less! Nicole took time and explained how each policy worked and the benefits. We thank you and recommend you to all those needing insurance coverage. Thanks so much!"
We responded:
"Thank you so much for your review, Lori! It’s great to know that Nicole and our team made your plan switch smooth and informative. Your happiness is our top priority, and it’s fantastic to know that Nicole was able to thoroughly explain your new plans. We truly appreciate your recommendation and are here to help whenever you need us. Thanks again for choosing us for your insurance needs! – Morgan"
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Shay Dickerhoff

June 12, 2024

5  out of  5
rating by Shay Dickerhoff
"I recently had to file a claim and get a new car through State Farm. ANYTIME the process hit a bump. Morgan and the team that works with him, took care of the problem within an hour. Professional at every single point of the process."
We responded:
"Thank you so much for your review, Shay! It was my pleasure to assist you throughout the process. I'm glad to hear that we have been able to resolve any issues quickly and make the transition to your new car a smooth one. Please feel free to reach out anytime if you need further assistance or have any questions. We're here to help! – Morgan"
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Renee Sullivan

January 17, 2024

5  out of  5
rating by Renee Sullivan
"Perfect service !!!!!"
We responded:
"Thank you Renee for your review! We appreciate your confidence in Morgan Hefty State Farm Agency. Thank you for being such a loyal customer!"
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James Murray

November 26, 2023

5  out of  5
rating by James Murray
"Joyce Hefty is a agent and owner of building."
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bill white

September 27, 2023

4  out of  5
rating by bill white
"I didn't go to Morgan Hefty , I went next door to Joyce Hefty. To check up and see what my policy."
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Anthony Dollier

September 20, 2023

5  out of  5
rating by Anthony Dollier
"Morgan is very knowledgeable, friendly, and very helpful. I couldn't ask for a better insurance agent. Thanks, Morgan!!"
We responded:
"Hi Anthony, You are too kind! Thank you so much for your feedback of the Morgan Hefty State Farm team! We are so happy that you had a great experience in our office. Your positive words help our team to grow and expand our knowledge. Call back or stop by if you need anything at any time! We are happy to help 😊 – Morgan "
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Macy Sturges

July 21, 2023

5  out of  5
rating by Macy Sturges
"Needed a COC for the BMV and provided it within 5 minutes! Most reliable insurance company we have ever worked with!"
We responded:
"Hey Macy – thanks so much for your kind review and 5 stars! We are so happy you found the Morgan Hefty State Farm team, and we can’t wait to help you again in the future. Let us know if you need anything else!"
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Christina Mason

March 28, 2023

5  out of  5
rating by Christina Mason
"We absolutely love our State Farm Family. They have served our auto needs over the years to me and my family with care above and beyond. They always have given us the most cost effective deals as well as taken the time to find the best plans for us. They make our experience with them personal as they extend compassion and care outside of auto needs when we have a birthday, death, or any other life situation come along the way. We love our State Farm team! Sincerely, Joe and Christina England"
We responded:
"Thank you, Joe & Christina, for being a part of the State Farm, Morgan Hefty Agency family. We appreciate the trust and confidence you have with us. We thank you for allowing us to help you with your insurance needs. "
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Mackenzie Gardner

March 16, 2023

5  out of  5
rating by Mackenzie Gardner
"Always a pleasure to work with Morgan’s office! Morgan, Teri, and the whole team are quick and helpful to answer questions and assist with coverage or claims. They are awesome!"
We responded:
"Thank you Mackenzie! We appreciate you allowing us to help you with all your insurance needs. "
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Brice Ambler

November 30, 2022

5  out of  5
rating by Brice Ambler
"Morgan and his team are amazing. Always quick to help and give good advice. Couldn't be happier with them."
We responded:
"We are glad we could exceed your expectations! Thanks for your review, Brice. -Morgan"
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Montana Kummer

September 8, 2022

5  out of  5
rating by Montana Kummer
"Morgan & his team are very thorough and quick at everything they do. I can't recommend them enough!"
We responded:
"Thank you for the kind words and taking the time to review Morgan hefty State Farm Insurance. We appreciate your business!"
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Brian Shaffer

August 19, 2022

5  out of  5
rating by Brian Shaffer
"Very helpful and on top of things. We have never had any issues with their service, especially when we have changes to be made to our policy."
We responded:
"Thank you Brian for your review of Morgan Hefty- State Farm Insurance. We appreciate you entrusting our office to help your with your insurance."
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Libby Asher

May 10, 2022

5  out of  5
rating by Libby Asher
"Best insurance company hands down… I’ve had several inquiries with them about a variety of things. Unlike most places, you never have to deal with a robot. You always get through to someone, usually Teri! Her customer service is 10/10. From getting quotes, to helping resolve any issues you have… she gets the job done. She took all the stress out of my accident… Thank you Teri!!!"
We responded:
"Thank you Libby for giving State Farm Morgan Hefty's office such a positive review. We appreciate your kind words and trusting my office with your insurance needs!"
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Lawrence Dunham

May 3, 2022

5  out of  5
rating by Lawrence Dunham
"Good people!"
We responded:
"Thank you Lawrence for taking the time to give us a review. We appreciate your kind words. Morgan Hefty State Farm Ins"