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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Robinson

February 7, 2026

5  out of  5
rating by Eric Robinson
"Very good insurance agency to work with Teri is always so helpful when I need something done great people to deal with !"
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Cara Christy

January 24, 2026

5  out of  5
rating by Cara Christy
"Always good service, decent rates and nice friendly agents"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Morgan Hefty’s Team here in Auburn . "
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SmellyAnn Bee

January 22, 2026

5  out of  5
rating by SmellyAnn Bee
"I’ve been with Morgan my entire adult life and they have always been great to me through everything I’ve gone through!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Morgan Hefty’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Desiree Koskie

January 21, 2026

5  out of  5
rating by Desiree Koskie
"I had the pleasure with being assisted by Nicole, on getting me renewed with State Farm!!! Awesome attitude, had patience, extremely happy with my service, even going into the office, and working with Morgan!! The whole experience, made me glad to be back with State Farm!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Morgan Hefty’s Team. "
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Cedar Creek Bushcraft

January 16, 2026

5  out of  5
rating by Cedar Creek Bushcraft
"Quick and easy, goid price..."
We responded:
" Thank you so much for the 5-star review of State Farm Agent Morgan Hefty’s Team! We deeply appreciate your kind words here in Auburn . "
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J F

January 15, 2026

5  out of  5
rating by J F
"I had a great experience. Nicole took the time to go through all of my options for my home and auto insurance. She was knowledgeable, took the time to explain everything in detail, answered all of my questions and was just very kind. She was so good that I went State Farm even though it was a bit more costly than another offer. Excellent customer service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Dana Simmons

January 15, 2026

5  out of  5
rating by Dana Simmons
"Morgan and his team are vey easy to talk to and they get back to you very fast. Happy to have state Farm"
We responded:
"Thanks so much for the amazing review, Dana! We really appreciate your support here in Auburn . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. "
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Michael Snyder

January 13, 2026

5  out of  5
rating by Michael Snyder
"Very helpful and pleasant to work with to understanding of coverage. Made me smile to work with such knowledgeable individuals."
We responded:
"Thank you for your review! I am so happy to hear you had an enjoyable experience with us here on State Farm Agent Morgan Hefty’s Team"
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James Fockler

January 6, 2026

5  out of  5
rating by James Fockler
"Extremely personable and honest. By far my best insurance experience!"
We responded:
"Thank you James!"
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Bryan Kimmel

December 17, 2025

5  out of  5
rating by Bryan Kimmel
"Needed to get a quote for renters insurance today for my new lease agreement for 2-1-2026. Stopped in and talked to an Agent and ended up walking 🚶‍♀️ out with a new auto-renters policy for 2026 at an AMAZING price. My auto insurance was way cheaper than was before."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brian McNutt

November 24, 2025

5  out of  5
rating by Brian McNutt
"The best customer service. No Automated machines just a friendly person on the other end willing to go above and beyond to help. I even had them put a policy on a vehicle and ended up not buying it. It was a nightmare buying a new truck so thank goodness I had the best Agent to make insuring it a breeze. 🦾💪"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melissa Chriswell

November 5, 2025

5  out of  5
rating by Melissa Chriswell
"Matt is great at explaining policy information. Great office"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Konner Lower

November 4, 2025

5  out of  5
rating by Konner Lower
"Extremely helpful, informative, and kind. I highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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BRIDGETTE PEDROZA

October 29, 2025

5  out of  5
rating by BRIDGETTE PEDROZA
"Son's car was totalled and everything was handled so smoothly. Had the claim finished in 4 days and all paperwork turned into loan company in less than 1 week. 1 visit into office for Notary Paperwork and Morgan had us out of office in 10 min. Will recommend this office for any Insurance policies you need."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brad McBride

October 28, 2025

5  out of  5
rating by Brad McBride
"Super detailed and helpful. Thanks Matt!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aaron Carnahan

October 15, 2025

5  out of  5
rating by Aaron Carnahan
"Nicole is alway positively happy and extremely helpful when I come into the office. The entire staff is very supportive."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angel Lou

October 9, 2025

4  out of  5
rating by Angel Lou
"Great group of agents. Fabulous at getting things done in a timely manner!"
We responded:
"Hi Angel, thank you so much for your 4-star review for the Morgan Hefty State Farm office. If there’s anything additional, we can do for you to turn your 4 stars into 5, please don’t hesitate to contact us. We strive to make all of our customers happy, and we appreciate every single one!"
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Dustin Amburgey

October 9, 2025

5  out of  5
rating by Dustin Amburgey
"They are Always in communication about any changes! Good people to talk to about insurance!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Zach Young

September 23, 2025

5  out of  5
rating by Zach Young
"The team is so helpful and Nicole went above and beyond to ensure I understood everything clearly! Couldn’t ask for better service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rick Ring

August 29, 2025

5  out of  5
rating by Rick Ring
"Efficient, friendly personal service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Janelle Miller

August 22, 2025

5  out of  5
rating by Janelle Miller
"Nicole was very knowledgeable and took time to explain everything to us. She made the process of bundling our insurance very easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kyland Sanders

August 4, 2025

5  out of  5
rating by Kyland Sanders
"Very happy with the service I recieve anytime I go in there! Very nice professional people!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Charles Woodcock

July 31, 2025

5  out of  5
rating by Charles Woodcock
"Always friendly helpful folks at Mogan Hefty State Farm. Following their family tradition."
We responded:
"Thank you Chuck!!!"
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Kathrynne Justice

July 29, 2025

5  out of  5
rating by Kathrynne Justice
"This branch is always very responsive and gets things set up for me as quickly as possible. In almost three years with them, I have never had a single bad experience!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jr Sizemore

July 28, 2025

5  out of  5
rating by Jr Sizemore
"I’ve been insured with them for over 10 years and never had any issues with them. Thank You"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "